Retaildxb Team

[Store tour] The Dubai Mall, biggest shopping center in the World

Opened in 2008 by the real estate developer Emaar, The Dubai Mall is the biggest mall in the World.

The mall is easily accessible with its location in the Downtown district next to the famous Burj Khalifa tower and Dubai Fountain. Moreover with its 1.1 million m2 and over 1,300 stores, you will find a very large offering and diversity of products, services and entertainment activities.

Panoramic view of The Dubai Mall

Good accessibility

The mall is very accessible by public transportation or car:

  • Thanks to the Metro station ‘Burj Khalifa/The Dubai Mall’ on the red line and its glass tunnel travelator link, you will have a direct access to the mall
  • It is also possible to go by bus, taking for instance the line 27 at the ‘Deira Gold Souk’ station
  • By car, you will need to head to the ‘Financial Centre Road’ and then go to the undercover carpark of 14,000 places, where you can find a valet service
  • It is also possible to go by Taxi or using Careem and Uber apps and their dedicated pick-up and drop-off locations
Metro glass tunnel travelator link in front of the Address Sky View Hotel

Large offering

You will find a very large selection of products, from affordable to premium brands and retailers:

  • For electronics equipment like mobile, computing, sound, camera or home appliance, you will find concepts like b8ta or the Virgin Megastore and more specialized stores like Leica, Apple or Samsung
  • Regarding the fashion and sport items for Children, Women and Men, you can visit brand stores like Level Shoes, Armani, Nike or Decathlon. Department stores like Bloomingdale’s or Galeries Lafayette are also present
  • If you are looking for top of the line products, you will find a large choice of luxury brands like Louis Vuitton, Gucci or MB&F
  • An important selection of beauty and fragrance products can be found in stores like Ghawali, Hadarah Perfumes or Sephora
  • The mall offers many retailers and brands for home furnishing like Zara Home or Baccarat
  • If you need to do grocery shopping, you can go to Waitrose which offers some fresh and local products
  • For more traditional products, you can go to ‘The Souk‘ part and discover all jewellery, accessories and home furnishing shops like Jawhara, Atasay or Galerie Hamadan
  • To finish, there is a large choice of toys stores like the LEGO Certified Store or Hamleys
Louis Vuitton store

Premium services

In addition to the classical free Wi-Fi or carpark, The Dubai mall is proposing high quality services:

  • You have a free seals and stores service where you can drop your purchases to the dedicated locations and retrieve them once you have finished your shopping
  • In addition to this dropping service, you can benefit from a delivery to your home or hotel if you spend a minimum of 500 AED at the mall. This service is free for a next day delivery in the Emirate of Dubai
  • It is also possible to book an in-mall chauffeur who will drive you to the different stores you would like to visit
  • To push further your experience, the mall is offering a personal shopper service composed of expert stylists with an access to the VIP Lounge
  • If needed, you can also make your shoes cleaned and shined or borrow a power bank for charging your device
  • You can even make your car windows tinted at the carpark during your visit
  • If you have children, you can book a professional babysitter at 100 AED per hour
  • For seniors or people with disabilities, wheelchairs can be provided
  • If you are travelling, you can let you bags at the luggage concierge and also for some airlines you can check-in your flight, collect your boarding pass and make you bags delivered directly to your aircraft
  • To increase your shopping experience, you can download The Dubai Mall app (Apple store / Google play) or find interactive touchmaps in many places within the mall where you can get the path to a specific store or organize your visit
  • You can also subscribe to the U by Emaar loyalty program where you can benefit from rewards and offers
  • Futhermore, many services can be offered by the different points of sale: items customization at Nike, Level Shoes or Mobile Outfitters, sneakers cleaning at Adidas, etc.
Level Shoes personalisation hub

Lot of entertainment

If you like activities during your shopping, The Dubai Mall is the place to be:

  • You can visit and even scuba dive with sharks in the one of the World’s largest aquarium
  • If you prefer gliding, you can enjoy a session at the ice rink
  • For intense experiences, you can go to the VR Park and test some virtual reality games and attraction, or go to the haunted attraction Hysteria
  • It’s also possible to race your friends with electric go-karts at Ekart Zabeel
  • The kids can also have some adventure experiences at Trampo Extreme or visit Dubai Dino
  • In addition, you can watch a movie while having dinner at Reel Cinemas
Star Wars game at the VR Park

To explore

  • Local concepts and brands (Level Shoes, ‘The Souk’, etc.)
  • Mall and brand services
  • Entertainment activities and brands ephemeral animations in the mall aisles

More information

  • Location:
  • Opening hours:
Monday
10:00 am – 12:00 am
Tuesday
10:00 am – 12:00 am
Wednesday
10:00 am – 1:00 am
Thursday
10:00 am – 1:00 am
Friday
10:00 am – 1:00 am
Saturday
10:00 am – 12:00 am
Sunday
10:00 am – 12:00 am

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